Our experienced sales and technical team will work with you to:

 Understand your production line, materials, and application requirements

 Recommend the most suitable machine type (handheld inkjet, fiber/CO₂/UV laser, TTO, etc.)

 Advise on system configuration, software options, and integration possibilities

 Provide technical guidance, sample testing, and demonstration if needed

Whether you are marking metal, plastic, glass, or packaging, our pre-sales consultation ensures that you select the right solution, avoid unnecessary costs, and maximize production efficiency.

Our technical team will visit your facility to:

 Analyze your production line layout, material types, and workflow

 Identify optimal machine types, print positions, and integration points

 Evaluate marking speed, spacing, and coding requirements

 Provide recommendations for improving efficiency, traceability, and compliance

By conducting a detailed line survey before installation, we ensure that the selected marking or coding solution fits seamlessly into your production line, reduces downtime, and maximizes operational efficiency.

Our service includes:

 Full on-site machine installation and commissioning

 Calibration and configuration for optimal performance

 Hands-on training for operators on machine use, maintenance, and software

 Guidance on production line integration and safety procedures

Our dedicated support team offers:

 Technical guidance and troubleshooting during the warranty period

 Replacement parts and maintenance services

 Remote assistance and on-site support when needed

 Advice on optimizing machine performance and workflow integration

Our remote support service includes:

 Real-time troubleshooting via video call or remote connection

 Guidance on machine setup, configuration, and software operation

 Assistance with maintenance procedures and error diagnosis

 Recommendations to optimize printing quality and production efficiency